Replacing department hangtags with virtual permits at the U of M
The University of Manitoba uses Offstreet to seamlessly administer department permits on campus.
The solution has allowed them to optimize operations, improve stakeholder relations and increase parking compliance across campus.
94%
parking team
< 10 sec
guest permit
100%
campus
Challenges
Difficult for staff to administer and track
$15K-$20K annual cost
Staff spent 1/8th of their time investigating fraud
Not integrated with LPR enforcement
Enforcement officers have to stop and check for permits
No data available for billing or investigations
Required guests to enter unnecessary information
Guests had to print or pick up parking permit
Negative first impression
Solution
Allow departments to self-manage permits
Departments submit event request form and receive a unique permit link
Link is distributed to guests to
pre-register for parkingDepartments are billed back for their usage at the end of the month
Ease of use and improved guest communication
Guest can create their permit from
their phone in advance or upon arrivalGuest receives parking info, including GPS
mapping, a campus map, and detailed
parking instructionsGuests receive a confirmation and
reminder email including parking details
Real-time integration with LPR enforcement
License plate-based permits
Real-time API integration with
LPR enforcementUnlimited permit configurations and
zone mapping for 100% flexibility
Outcomes
Simplified workflows
with virtual permits
94% time savings
for the parking team due to less time spent investigating fraud, an increase in enforcement efficiency, and an overall simpler experience for issuing department permitsLess that 10 seconds
to create a guest permit, resulting in an easier process for parkers and departments100% flexibility
across campus with the ability to offer valid guest permits for any lot
Streamline guest parking
on campus
Improve your guest experience, reduce time
spent managing guest parking, and reduce
your reliance on hardware.